Terms & Conditions

Last Updated: February 10, 2026

Welcome to Tone Dog Media. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

1. Definitions

Throughout these Terms:

"Company," "we," "us," or "our" refers to Tone Dog, Inc., doing business as Tone Dog Media.
"Client," "you," or "your" refers to any individual or entity that accesses our website or engages our services.
"Services" refers to all services offered by Tone Dog Media, including but not limited to web development, System Administration, IT consulting, WordPress hosting and administration, domain name services, and website hosting.
"Website" refers to the Tone Dog Media website and all associated pages.

2. Services

2.1 Service Description

Tone Dog Media provides technology consulting and development services. The specific scope, deliverables, timeline, and pricing for any project will be outlined in a separate written agreement or statement of work ("SOW") between the Company and the Client.

2.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time. For ongoing service agreements, we will provide reasonable notice of any material changes that may affect your use of our services.

2.3 Third-Party Services

Some of our services may involve or integrate with third-party services, software, or platforms. Your use of such third-party services is subject to their respective terms and conditions. We are not responsible for the availability, functionality, or policies of third-party services.

3. Client Responsibilities

As a client, you agree to:

Provide accurate and complete information as requested for the performance of services
Respond to requests for information, approvals, or feedback in a timely manner
Ensure you have the right to use and provide any content, materials, or data you supply to us
Comply with all applicable laws and regulations in connection with your use of our services
Maintain the confidentiality of any account credentials or access information we provide
Notify us immediately of any unauthorized use of your account or any other security breach

4. Payment Terms

4.1 Fees and Payment

Fees for services will be outlined in the applicable SOW or service agreement. Unless otherwise specified:

Payment is due within thirty (30) days of invoice date
All fees are quoted and payable in U.S. dollars
Fees are non-refundable unless otherwise stated in the service agreement

4.2 Late Payments

Late payments may be subject to interest charges of 1.5% per month (or the maximum rate permitted by law, whichever is lower). We reserve the right to suspend services for accounts with outstanding balances exceeding thirty (30) days past due.

4.3 Taxes

All fees are exclusive of applicable taxes. You are responsible for paying any applicable sales, use, VAT, or other taxes associated with your purchase of services.

5. Intellectual Property

5.1 Client Materials

You retain all rights to content, materials, and data you provide to us ("Client Materials"). You grant us a limited, non-exclusive license to use Client Materials solely for the purpose of providing our services to you.

5.2 Deliverables

Upon full payment, you will own all custom code, designs, and other deliverables specifically created for you as outlined in the applicable SOW, except for any pre-existing materials, third-party components, or tools used in the creation of deliverables.

5.3 Company Materials

We retain all rights to our pre-existing code, frameworks, tools, methodologies, and know-how ("Company Materials"). Where Company Materials are incorporated into deliverables, we grant you a non-exclusive, perpetual license to use such materials solely as part of the deliverables.

5.4 Portfolio Rights

Unless otherwise agreed in writing, we may display and reference the work performed for you in our portfolio, marketing materials, and case studies.

6. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the course of engagement. This obligation does not apply to information that:

Is or becomes publicly available through no fault of the receiving party
Was already known to the receiving party prior to disclosure
Is rightfully received from a third party without confidentiality obligations
Is required to be disclosed by law or court order

7. Warranties and Disclaimers

7.1 Service Warranty

We warrant that our services will be performed in a professional and workmanlike manner consistent with industry standards. For development services, we provide a thirty (30) day warranty period after delivery to address defects in workmanship.

7.2 Disclaimer

EXCEPT AS EXPRESSLY SET FORTH HEREIN, OUR SERVICES AND WEBSITE ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

7.3 No Guarantee of Results

While we strive to deliver high-quality services, we do not guarantee specific results, outcomes, or business success from the use of our services.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO OUR SERVICES SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL.

9. Indemnification

You agree to indemnify, defend, and hold harmless Tone Dog Media and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from:

Your use of our services or website
Your violation of these Terms
Your violation of any third-party rights
Any content or materials you provide to us

10. Termination

10.1 Termination for Convenience

Either party may terminate a service engagement by providing written notice as specified in the applicable SOW. In the absence of specific terms, thirty (30) days written notice is required.

10.2 Termination for Cause

Either party may terminate immediately upon written notice if the other party materially breaches these Terms or the applicable SOW and fails to cure such breach within fifteen (15) days of receiving notice.

10.3 Effect of Termination

Upon termination, you shall pay for all services rendered up to the termination date. We will provide reasonable assistance in transitioning services and deliverables to you or your designee.

11. Hosting and Domain Services

11.1 Acceptable Use

If you use our hosting or domain services, you agree not to use them for any unlawful purpose or in violation of any applicable laws or regulations. We reserve the right to suspend or terminate services for violations of our acceptable use policy.

11.2 Data Backup

While we implement reasonable backup procedures, you are responsible for maintaining your own backups of critical data. We are not liable for data loss.

11.3 Service Level

We strive to maintain high availability for our hosting services but do not guarantee 100% uptime. Scheduled maintenance will be communicated in advance when possible.

12. Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of law provisions.

12.2 Informal Resolution

Before initiating any formal dispute resolution, both parties agree to attempt to resolve any dispute informally by contacting each other in writing.

12.3 Arbitration

Any disputes that cannot be resolved informally shall be resolved through binding arbitration in Washington State, in accordance with the rules of the American Arbitration Association.

13. General Provisions

13.1 Entire Agreement

These Terms, together with any applicable SOW or service agreement, constitute the entire agreement between the parties and supersede all prior agreements and understandings.

13.2 Amendments

We may update these Terms from time to time. The updated version will be effective upon posting on our website. Continued use of our services after any changes constitutes acceptance of the modified Terms.

13.3 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

13.4 Waiver

The failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

13.5 Assignment

You may not assign or transfer these Terms or any rights hereunder without our prior written consent. We may assign these Terms without restriction.

14. Contact Information

If you have questions about these Terms, please contact us:

Tone Dog, Inc. d/b/a Tone Dog Media
PO Box 124
Cashmere, WA 98815
Email: legal@tonedogmedia.com
Phone: (509) 782-2210