Back to Home

Privacy Policy

Last Updated: February 10, 2026

Tone Dog, Inc., doing business as Tone Dog Media ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

Quick Summary: We collect only the information necessary to provide our services, we don't sell your data, and we use industry-standard security measures to protect it.

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide to us, including:

  • Contact Information: Name, email address, phone number, company name, and mailing address
  • Communication Data: Messages, inquiries, and correspondence you send to us through our contact form, email, or other channels
  • Account Information: If you create an account with us, we collect your login credentials and account preferences
  • Project Information: Technical specifications, content, and materials you provide for service delivery
  • Payment Information: Billing address and payment details (processed securely through third-party payment processors)

1.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

  • Device Information: Browser type, operating system, device type, and screen resolution
  • Usage Data: Pages visited, time spent on pages, links clicked, and navigation patterns
  • Log Data: IP address, access times, referring URLs, and error logs
  • Location Data: General geographic location based on IP address

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These include:

  • Essential Cookies: Required for the website to function properly
  • Functional Cookies: Remember your preferences and settings
  • Analytics Cookies: Help us understand how visitors interact with our website

You can control cookie settings through your browser preferences. Disabling cookies may limit some functionality of our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide, maintain, and improve our services
  • Communication: To respond to inquiries, send service updates, and provide customer support
  • Business Operations: To process transactions, manage accounts, and maintain business records
  • Marketing: To send promotional communications (with your consent) and inform you about our services
  • Analytics: To analyze website usage, improve user experience, and optimize our services
  • Security: To detect, prevent, and address technical issues and security threats
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We may share information with third-party service providers who assist us in operating our business, including:

  • Hosting and infrastructure providers
  • Payment processors
  • Email service providers

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.

3.3 Legal Requirements

We may disclose your information if required by law, subpoena, or other legal process, or if we believe disclosure is necessary to:

  • Comply with applicable laws or regulations
  • Protect our rights, property, or safety
  • Protect the rights, property, or safety of our users or others
  • Detect, prevent, or address fraud, security, or technical issues

3.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

4. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Secure server infrastructure with regular security updates
  • Access controls and authentication requirements
  • Regular security assessments and monitoring
  • Employee training on data protection practices

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

  • Contact Form Submissions: Retained for the duration of our business relationship plus 3 years
  • Project Data: Retained for the duration of the project plus 7 years for legal and tax purposes
  • Account Information: Retained until you request deletion or close your account
  • Analytics Data: Aggregated data may be retained indefinitely; individual data typically retained for 26 months

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Portability

You may request a copy of the personal information we hold about you in a commonly used, machine-readable format.

6.2 Correction

You may request that we correct any inaccurate or incomplete personal information.

6.3 Deletion

You may request that we delete your personal information, subject to certain exceptions (such as legal retention requirements).

6.4 Opt-Out of Marketing

You may opt out of receiving marketing communications by clicking the "unsubscribe" link in any marketing email or by contacting us directly. Note that you may still receive transactional or service-related communications.

6.5 Do Not Track

Our website does not currently respond to "Do Not Track" signals. However, you can control tracking through your browser settings and cookie preferences.

7. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you
  • Right to Delete: You can request deletion of your personal information, subject to certain exceptions
  • Right to Opt-Out: You can opt out of the sale of your personal information (note: we do not sell personal information)
  • Right to Non-Discrimination: You will not be discriminated against for exercising your CCPA rights

To exercise these rights, please contact us using the information provided below.

8. International Data Transfers

If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our services, you consent to the transfer of your information to the United States, which may have different data protection laws than your country of residence.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Updating the "Last Updated" date at the top of this page
  • Sending you an email notification for significant changes (if we have your email address)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Tone Dog, Inc.
PO Box 124
Cashmere, WA 98815
Email: privacy@tonedogmedia.com
Phone: (509) 782-2210

We will respond to your inquiry within 30 days.

Data Protection Contact: For data protection inquiries specifically, you may also email us at privacy@tonedogmedia.com with the subject line "Data Protection Inquiry."

Terms & Conditions | Return to Home